1. General Provisions

    1. These Rules for the Purchase of Goods (hereinafter referred to as the “Rules”), upon approval by the Buyer (after reading the Rules and ticking the box “I have read and agree with the rules of www.filtrai1.lt”), are a binding legal document and the rights and obligations of the Seller, the conditions of purchase and payment for the goods, the procedure of delivery and return of the goods, the liability of the parties and other provisions related to the purchase and sale of goods in the www.filtrai1.lt online store.
    2. Seller reserves the right to change, amend or supplement the Rules. Buyer will be required to re-approve the Terms with each purchase.
    3. All active individuals and legal entities are eligible to purchase in-store.
  2. Protection of personal data

    1. www.filtrai1.lt has the right to collect personal data provided by the Buyer to www.filtrai1.lt and disclose them to third parties, if this is necessary for the execution of the order. The Buyer's data may be used for information only with the Buyer's consent (after reading the Rules and checking the box "I have read and agree to the Terms and Conditions"). The buyer has the right to prohibit the collection and processing of his personal data at any time, except in cases that are necessary for the fulfillment of the requirements arising from the sales contract or the fulfillment of the order. The seller undertakes to protect the data of the buyer of the online store www.filtrai1.lt from third parties.
  3. Concluding a purchase and sale agreement

    1. The Purchase and Sale Agreement between the Buyer and the Seller shall be deemed concluded from the moment when the Buyer has formed a shopping cart in the e-shop, provided the delivery address, selected the payment method and read these Rules, presses the "Order" button and is valid until full performance of this contract. In the event that the Buyer does not agree with all or part of the Rules, he is not required to place an order.
  4. Buyer Rights

    1. The Buyer has the right to purchase goods in the e-shop in accordance with the Rules and the legislation of the Republic of Lithuania.
    2. The Buyer (consumer) has the right to withdraw from the purchase and sale agreement concluded in the e-shop with the Seller by notifying the Seller in writing within 7 working days from the date of delivery of the goods. The Buyer has the right to withdraw from the contract of sale of goods with the Seller only if the goods have not been damaged, their appearance has not changed significantly and are of good quality.
  5. Buyer Obligations

    1. The buyer must pay for the goods and their delivery (if specified in the contract) and accept the ordered goods. The Buyer pays for the goods using his online bank (or by courier using the COD service) referenced in the e-shop (if the Seller has a contract with the Buyer's bank), or by making a payment from any other bank to the Seller. the account listed in Contacts.
    2. If the information provided on the Buyer's registration form changes, he must update it immediately.
    3. By using the www.filtrai1.lt online store, the Buyer undertakes to comply with these Rules and not to violate the Republic of Lithuania legislation.
    4. If the Buyer refuses to accept the goods during the delivery of the goods without good reasons, the Buyer must cover the costs of delivery of the goods.
  6. Seller's Rights

    1. In the event of significant circumstances, the Seller may temporarily or permanently terminate the operation of the Online Store without prior notice to the Buyer.
  7. Responsibilities of the Seller

    1. The Seller undertakes to make every effort to enable the Buyer to properly use the services provided by the e-shop. The seller does not provide any guarantee that the e-shop will operate continuously or that the data transmission will be error-free. The Seller shall not be liable for any losses incurred by the Buyer in connection with the malfunction of the e-shop and / or data transmission errors.
    2. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by him and under the conditions specified in these Rules
    3. In case of significant circumstances, if the Buyer is unable to provide the ordered goods to the Buyer, the Seller undertakes to offer an analogous product, and if the Buyer refuses to accept the analogue of the goods, return the money paid by the Buyer within 14 working days. In this case, the Seller is released from liability for non-delivery of the goods.
    4. Seller agrees to comply with the other requirements of these Terms.
  8. Delivery of goods

    1. The goods are delivered at the expense of the Buyer by the transport company. In individual cases specified by the Seller, the goods are delivered at the expense of the Seller.
    2. The buyer agrees that, in exceptional cases, delivery of the goods may be delayed due to force majeure circumstances.
    3. Usually the goods are delivered to the address specified by the Buyer within 1-2 days. from the received payment for the goods and transportation of the goods, if the goods are in the Seller's warehouses.

      * The COVID19 pandemic has led to a significant increase in parcel traffic at OMNIVA post offices. Delivery time can vary up to + 2d.d.

    4. If the goods are not in the Seller's warehouse, the goods will be delivered within 3-10 days.
    5. The buyer undertakes to check the e-mail every day after concluding the purchase and sale agreement. mailbox until you receive a delivery note.
    6. Upon delivery of the consignment, the Buyer or, as the case may be, the Buyer's representative, together with a representative of the transport company, must check the condition of the consignment's packaging, the quantity, quality and range of the goods.
    7. If the packaging of the consignment is found to be damaged, but the quantity, quality and assortment (s) of the goods are not found, the Buyer or the Buyer's representative, as the case may be, must indicate the packaging in the data logger or paper delivery confirmation.
    8. In case of discrepancy (s) in quantity and / or quality and / or range of goods, the Buyer or, as the case may be, the Buyer's representative must not accept the shipment. In this case, the representative of the transport company, together with the Buyer or, as the case may be, the Buyer's representative, shall complete a special inspection report of the consignments, noting the violations found.
    9. If the Buyer or, as the case may be, the Buyer's representative accepts the shipment and signs it in the data storage or paper delivery confirmation provided by the transport company's representative without comments, the goods are considered undamaged, the quantity, quality and range of goods , the additional services listed on the data logger or paper proof of delivery have been properly performed.
    10. Upon delivery of the goods to the address specified by the Buyer, the goods shall be deemed to have been delivered to the Buyer, regardless of whether the goods are actually accepted by the Buyer or by any other person who has received the goods at the address specified. If the goods are not delivered on the planned day of delivery, the Buyer shall immediately, but not later than the next day after the planned day of delivery, inform the Seller thereof. Otherwise, the Buyer loses the right to make claims to the Seller regarding non-delivery or late delivery of the goods.
  9. Returns

    1. If the Buyer (consumer) withdraws from the contract of purchase and sale of the goods, as provided for in Article 4.2 of the Rules, the goods shall be returned at the expense of the Buyer. The money for the product will be returned within 15 days from the Buyer's written notice of withdrawal from the purchase and sale agreement.
    2. The goods are returned in the original packaging of the goods and consignment.
    3. The Buyer is responsible for the proper assembly and packaging of the returned goods. If the product is not completed and / or properly packaged, the Seller will not accept the returned product.
    4. Goods shall not be taken back if they have been used and / or damaged and / or have lost their commercial appearance (changes in the appearance of the goods or their packaging which are necessary to inspect the goods shall not be considered as substantial changes in the appearance of the goods).
    5. Buyer's complaint about the quality of goods or inaccurate / incorrect fulfillment of an order submitted by e-mail [email protected] The seller will review and provide a response within 14 calendar days. The deadline for replying to a complaint may be extended by 7 calendar days, in writing, after informing the purchaser, in the interests of clarity.
    6. Items marked SPEC (special orders) will not be returned.
  10. Liability

    1. The buyer is solely responsible for the accuracy of the information provided in the registration form. If the Buyer does not provide accurate data on the registration form, the Seller shall not be liable for any resulting losses.
    2. The buyer is responsible for the actions taken through this online store.
    3. The buyer is responsible for passing on their login details to third parties. If the services provided by www.filtrai1.lt are used by a third party who has logged in to the online store using the Buyer's login details, the Seller considers this person to be the Buyer.
    4. The Seller is relieved of any liability in cases where the loss arises as a result of the Buyer's failure to comply with these Terms, despite the Seller's recommendations and obligations, even though he has been given such an opportunity.
    5. If the Seller's online store contains links to the websites of other companies, institutions, organizations or individuals, the Seller is not responsible for the information or activities contained therein, does not maintain, control or represent those companies and individuals.
    6. In the event of damage, the guilty party will compensate the injured party directly.
  11. Sending information

    1. Seller will send all notices to the email address provided on the Buyer's registration form.
    2. The Buyer shall send all notices and questions to the address specified in the "Contacts" section of the Seller's e-shop.
  12. Discounts

    1. Discount codes are not monetized or aggregated.
  13. Final Provisions

    1. The Buyer and the Seller agree that all information provided on the Seller's e-shop website (including, but not limited to, these Rules, information about the Seller, offered goods and services and their features, the Buyer's right to withdraw from the purchase and sale agreement, Product maintenance services and warranties (if any) are deemed to have been provided to Buyer in writing.
    2. All disputes arising out of or in connection with the contract of sale between the Buyer and the Seller shall be settled by negotiation. The buyer has the right to resolve all disputes and address claims to the seller by e-mail. email [email protected] In case of failure to reach an agreement, disagreements shall be resolved in accordance with the procedure established by the legal acts of the Republic of Lithuania.

www.filtrai1.lt e-shop is managed and maintained by MB “LUGI” company company 305674664, address Vytauto str. 62 Naujasodžio village, LT-44101 Kaunas district, phone no .: +370 623 41623